
Know your contracted fees (very important!). Be careful with multiple procedures, bilateral, per spinal level, etc etc. You have to know how to properly code these procedures. Drugs and supplies, radiology (S&I) should also be billed if they are billable separately. --- analyze your EOB, were you appropriately reimbursed? Bilateral procedures for instance (mostly!!) are paid at 150% based on the allowed amount. Appropriate modifier(s) should be appended though. Always be aware of your payors' policy on modifiers.
On top of it all, documentation and meeting medical necessity are very important to be successful with reimbursement. I truly believe, there's no way claims should be denied for reimbursement if it was rendered, documented and have met medical necessity. Your knowledge with clinical coverage and determination and utilization guidelines are also very important when you appeal those claims.
Remember, if it wasn't documented --- the service/procedure was never rendered at all!
